In response to the various restrictions and standard operating procedures that were imposed on Malaysian businesses starting in March 2020, we have been continually refining and enhancing our business processes and the supporting IT infrastructure to better adapt to the new working environment.
Our first priority is the health and safety of all our staff, clients and suppliers while we remain committed to providing best-in-class service. Here is a timeline of events in Malaysia in 2021.
01 – 14 January 2021
Following a significant spike in infections and the emergence of several new clusters, the National Security Council has announced a further extension of the Conditional Movement Control Order (CMCO) until 14 January 2021 in three states of Malaysia, including Kuala Lumpur.
13 – 26 January 2021
In consideration of the current situation in the country, the Malaysian government has announced that it will re-impose a Movement Control Order (MCO) in much of the country, including Kuala Lumpur, for the two-week period from 13 through 26 January 2021. The MCO may be further extended if conditions necessitate. In the light of this development, effective 11 January 2021 our Malaysian team has reverted to a full work-from-home operation for the time being.
MyIPO’s Head Office in Kuala Lumpur will remain open daily Monday through Friday for manual filing but with limited operating hours of 9 am to 12 noon. As always, we shall be making maximum possible use of online filing options. We have established procedures in place for manual filing of any matters that cannot be completed online. However, due to the limited opening hours of MyIPO’s filing counters, early instructions are vitally important. Naturally, all instructions and reporting must be sent primarily through electronic communication, including advance colour scans of any necessary supporting documents.
For Malaysian trademark opposition proceedings, MyIPO has issued an official notice to the effect that all filing related to such proceedings is to be temporarily suspended for the duration of the MCO, including any future extension of the MCO.
27 January – 04 February 2021
On 21 January 2021, the Malaysian government announced that the MCO would be extended for a further period of 09 days until 04 February 2021. The operations of MyIPO and our Malaysian business remain the same as for the initial two-week term of the MCO.
05 – 18 February 2021
On 02 February 2021, Malaysia’s National Security Council based on advice from the Health Ministry announced that the current MCO would be extended for a further term of two weeks until 18 February 2021. For the health, safety and well-being of all our clients, suppliers and employees, our Malaysian team will continue to work primarily from home during the MCO.
For the duration of this further extension of the MCO, MyIPO’s Head Office in Kuala Lumpur have adjusted their opening hours for manual filing. The filing counter is now open daily Monday through Friday from 10 am to 2 pm.
19 February – 04 March 2021
On 16 February 2021, Malaysia’s National Security Council decided that the current MCO would be extended for a further term of two weeks until 04 March 2021 for four states of Peninsula Malaysia, including the Federal Territory of Kuala Lumpur. On the same day, the Malaysian Prime Minister launched the National Covid-19 Immunisation Plan. The rollout of the nation’s vaccination programme will start on 26 February 2021, with the first phase dedicated to the protection of frontliners.
05 – 31 March 2021
With a recent decline in reported infections and reduction in the total number of active cases, together with the ongoing rollout of the National Covid-19 Immunisation Programme, there is optimism on the horizon. Kuala Lumpur and three other economic powerhouse states of Peninsula Malaysia exited the MCO and reverted to a Conditional Movement Control Order (CMCO) on 05 March 2021. The initial two-week term of this CMCO was later extended until 31 March 2021.
In March 2021, small teams of administrative staff will be working in our Kuala Lumpur office on a rotation basis while the majority of colleagues continue to work from home. We aim especially to tackle the sending out of original certificates that has become inevitably backlogged during our extended work-from-home period. We would like to thank all our clients and associates for their patience and understanding in this regard.
01 – 28 April 2021
On 30 March 2021, the National Security Council announced that the current CMCO in the Federal Territory of Kuala Lumpur (among other places) would be extended for another two weeks until 14 April 2021. On 12 April 2021, it was announced that the CMCO would be extended for another term of two weeks ending 28 April 2021.
Although the Government is rescinding the earlier work-from-home directive applicable to the private sector with effect from 01 April 2021, we have decided to maintain a hybrid work arrangement for the time being. While the majority of our colleagues continue to work from home, small teams of administrative staff will be working in our Kuala Lumpur office on a rotation basis.
Effective 01 April 2021, the manual filing counters of MyIPO’s Head Office in Kuala Lumpur have reverted to regular opening hours. The new operating hours are from 9 am to 3.30 pm Monday through Thursday and 9 am to 4 pm on Friday. Nevertheless, in keeping with the times, we shall continue to make full use of the online filing system whenever possible.
[Last updated: 14 April 2021]