Like many businesses around the world our operations have been impacted by the ongoing Covid-19 pandemic and government efforts to control the spread of infection. Our first priority is the health and safety of all our staff, clients and suppliers while we remain committed to providing best-in-class service. Here is a timeline of events in Malaysia.

18 March – 03 May 2020

Movement Control Order (MCO) – only essential businesses were allowed to operate. Our office and the Malaysian IP Office (MyIPO) were closed. A response team of key professionals provided business continuity by working remotely from home. Only electronic filing with MyIPO is possible.

04 May – 09 June 2020

Conditional Movement Control Order (CMCO) – the government allowed the resumption of business in various sectors subject to enhanced hygiene measures, health screening of employees and visitors, and strict application of social distancing in the workplace.

08 May 2020

MyIPO counter service re-opened on a limited hours basis for manual filing.

13 May 2020

Henry Goh Malaysia partially re-opened our Kuala Lumpur office, as allowed under the CMCO, with the necessary precautions in place and a work roster to reduce the numbers of staff in the office each day. Meanwhile, several of our response team colleagues continued working from home.

With this partial re-opening of our Malaysia office, we were able once again to receive documents by fax, mail and courier delivery. Nevertheless, email remains the preferred channel of communication.

For any matters which could not be attended at MyIPO during the MCO/CMCO period, additional time is allowed for the completion of manual filing.

09 June 2020

MyIPO resumes full counter service for manual filing.

10 June 2020 – 31 August 2020

Recovery Movement Control Order (RMCO) allows further business, educational and social activities to resume, subject to strict compliance with the necessary standard operating procedures.

15 June 2020

Henry Goh Malaysia resumes full office-based operations. Our new business hours are from 08.00 am to 05.00 pm Monday to Friday.

[Last updated: 10 June 2020]